Our Policies
Artwork
Our Graphic Artists reserve the right to crop your image(s) to best fit the item(s) you selected the image(s) to be reproduced on, filling the entire specified artwork area for each individual item.
PopArtBabies.com reserves the right to use any designs or photos submitted in PopArtBabies.com or in any company related marketing materials. If you do not wish that we use your photo or design in any marketing materials, please Contact Us and we will immediately honor your request.
You may not use any work or any Content owned by someone else without the written permission of the owner of such Content. You are solely responsible for any copyright violations that may incur as a result of using our services.
Products
All item sizes are rounded to the nearest quarter inch for simplicity's sake. If you require the exact (to the sixteenth of an inch) dimensions of any product, please Contact Us and we'll be happy to get your the information you need.
All products shown are for example only. Final product(s) received may vary slightly in appearance.
If a particular product is out of stock from one of our standard vendors, we reserve the right to substitute a like product (similar item, color, style, etc). If we cannot obtain a like product, we will contact you immediately.
Approvals
We are not responsible for email delivery failures. If 5 business days have passed since you submitted your order and uploaded your photos, please Contact Us immediately.
Production
All listed production times are approximate. PopArtBabies.com is not responsible for production delays due to excessive orders, major holiday seasons, or other unforeseen challenges. Please Contact Us in advance of placing your order if you require delivery by a specific date. We will do our best to accomodate your request. Additional rush and/or delivery charges may apply.
Refunds
Our policy on refunds depends on how far along your order is in our design and production process:
- If you haven't received your PDF proof yet, Contact Us immediately and we will refund all charges.
- If you have received your PDF proof but have NOT approved it, Contact Us immediately you will only be charged for the artwork portion of your original invoice and refunded the rest.
- If you have received your PDF proof and HAVE approved it, Contact Us immediately. If your order has not entered production, we will be able to refund everything except the artwork portion of your invoice. However, if your order has begun production, it is too late to edit or cancel it and we will be unable to refund any portion of your order.
We must adhere to this policy because every piece we create is custom-made for you and we cannot place it back in inventory and resell it if you cancel the order after production has begun.
